We strive to provide exceptional service and aim to respond to all customer inquiries within 1-2 business days. During peak periods, such as holidays or major sales events, response times may extend to 3-4 business days, but rest assured, our team is
We’re here to help if something goes wrong with your delivery. If your package is lost, damaged, or missing, follow these steps:. 1. Lost Package:. Check your tracking details first to confirm the status. If the tracking shows “delivered” but you can
If your order was returned to us by the carrier, don’t worry—we’re here to help! Here’s what to do next:. 1. Contact Us:. Reach out to our customer support team with your order number as soon as possible. Let us know the reason provided by the carrie
If UPS tracking indicates that your item is delayed, here’s what you can do:. 1. Check the Tracking Details:. Visit the UPS tracking website and review the most recent updates. Delays are often due to weather conditions, customs processing, or high s