My order was Returned To Sender. Now what?Updated 4 months ago

If your order was returned to us by the carrier, don’t worry—we’re here to help! Here’s what to do next:

    1. Contact Us:

Reach out to our customer support team with your order number as soon as possible. Let us know the reason provided by the carrier for the return (e.g., incorrect address, unclaimed package).

    2. Address Verification:

We’ll work with you to confirm or update your shipping address to ensure successful delivery if we need to resend your order.

    3. Reshipping Your Order:

Once we’ve confirmed the correct details, we can arrange to resend your package. Please note that reshipping fees may apply depending on the circumstances of the return.

    4. Refund Option:

If you prefer, we can process a refund instead of reshipping. Refunds will exclude any original shipping charges, as outlined in our return policy.

Make sure to contact us promptly to avoid further delays. Our team is committed to ensuring your order gets to you smoothly.